Business Details
37 Years
experience
Trusted Flooring Solutions Jersey City
Founded in 1989, Consumer Carpets is a family-owned business dedicated to providing high-quality flooring solutions in Jersey City and the surrounding tristate area. Our expertise spans residential, commercial, and multi-family properties, offering a comprehensive selection of carpet, hardwood, laminate, tile, luxury vinyl, and window treatments. With certified installation crews and a knowledgeable team, we prioritize personalized service, guiding clients through every step from product selection to aftercare.Our commitment to excellence is reflected in our partnerships with industry-leading brands and our focus on durable, stylish flooring options tailored to diverse lifestyles and budgets. Over 30 years of experience ensure we deliver reliable solutions, combining craftsmanship with innovative materials to meet evolving customer needs.
Services
Carpet Installation
Hardwood Refinishing
Laminate Flooring
Tile Installation
Luxury Vinyl
Waterproof Flooring
Natural Stone
Window Treatments
Commercial Flooring
Multi-Family Solutions
Details
- Year established: 1989
Highlights and features
- Family-owned since 1989 with expert flooring solutions
- Certified installation crews for professional results
- Over 20 years of experience in residential and commercial flooring
- Free in-home estimates and personalized consultations
- Financing options available for dream flooring projects
What people say
Knowledgeable staff
Professional installations
Wide product selection
Competitive pricing
Excellent service
Services
Hardwood Floor Refinishing
Our professional hardwood floor refinishing service restores worn or damaged wood floors to like-new condition. Using advanced sanding and finishing techniques, we remove scratches, stains, and imperfections while preserving the natural beauty of the wood. This service extends the lifespan of existing flooring while enhancing its aesthetic appeal for residential and commercial properties.
Window Treatment Services
We offer comprehensive window treatment solutions including custom blinds, shades, and shutters tailored to complement any interior design. Our experts help clients select light-control options that protect flooring from UV damage while enhancing privacy and room aesthetics. Services include professional measurement, product selection, and precise installation.
Luxury Vinyl Installation
Our luxury vinyl tile and plank installations provide durable, water-resistant flooring suitable for high-traffic areas. Featuring realistic wood and stone patterns, this versatile option combines style with practicality. We ensure proper subfloor preparation and precise installation for lasting performance in residential and commercial spaces.
Commercial Flooring Solutions
We specialize in commercial flooring installations that balance durability with aesthetic appeal for offices, retail spaces, and multi-family properties. Our solutions include high-performance materials that withstand heavy foot traffic while maintaining visual appeal. We coordinate installations to minimize business disruption and meet strict deadlines.
Free In-Home Estimates
Our complimentary in-home consultation service brings expert flooring advice directly to clients. Certified specialists assess space requirements, lighting conditions, and lifestyle needs to recommend optimal flooring solutions. This personalized service includes product samples and accurate cost projections for residential projects.
Questions
Does Consumer Carpets offer financing options?
Yes, we provide flexible financing plans to help customers afford quality flooring upgrades with manageable monthly payments.
What areas do you serve?
We serve Jersey City, NYC, Manhattan, Newark, Bayonne, Elizabeth, North Bergen, East Orange, Kearny, and West New York.
Can I schedule a free in-home estimate?
Yes, we offer complimentary in-home consultations with flooring specialists to assess your project requirements and preferences.
Do you provide commercial flooring services?
Yes, we specialize in commercial flooring solutions for offices, retail spaces, and multi-family properties with durable materials.
What flooring types are available?
We offer carpet, hardwood, laminate, tile, luxury vinyl, waterproof flooring, natural stone, and window treatments.
Are your installers certified professionals?
Yes, our team includes certified installers with extensive experience in residential and commercial flooring projects.
Reviews (7)
Saif Khan
Jun 09, 2022
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I had got my carpet done from them. They installed it. Carpet had so many spot where the thread is coming out and poor installation. I contact them and sent pictures no response. I also have proof of message and him not replying to any calls. Very unprofessional and did not take up any ownership or man of his word. Horrible experience. I tried very hard for him have a chance to fix the issue and he never did.
Before cutting out the carpet it should have been inspected before being stapled. Instead you gave us the bad batch so you can make the money. I'm absolute angry about how many times I reached out and no one cared. I contacted them and I get a communication of we will contact manufacturer. Why? You gave me a carpet where threads are popping out and not installed correctly. Why not come and fix it? Extremely unprofessional and no client relationships.
Before cutting out the carpet it should have been inspected before being stapled. Instead you gave us the bad batch so you can make the money. I'm absolute angry about how many times I reached out and no one cared. I contacted them and I get a communication of we will contact manufacturer. Why? You gave me a carpet where threads are popping out and not installed correctly. Why not come and fix it? Extremely unprofessional and no client relationships.
Anaid Odeveca ParachuteGurl
Nov 25, 2021
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Timely and reliable service. Good work. Satisfied with the new floor installation. Service: Install flooring
Zohaib Mansoor
Jun 13, 2021
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Critical: Professionalism, Punctuality, Responsiveness I was promised for my carpet installation today but no response and the store is close now for the day and weekend without any update.
Miguel Vilca
May 19, 2021
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Nestor, his son and team were very prompt and professional. They helped my get the best type of flooring and tracked the exact model I wanted. I am very happy with how my flooring came out. Service: Install flooring
Tamekia Bolden
Feb 24, 2021
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I've done business with them twice. One with my custom blinds. The other I had some areas of my floor done. Overall, good company, there nice people, and try to be fair in their pricing. I'll do business with them again.
Michael K.
Dec 13, 2020
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Consumer Carpets did a great job installing Carpet in my apartment. They are very professional and detailed oriented. I dealt with Nelson who had someone come out and measure and 2 weeks later I had a installation date. The installers wore a mask the entire time. They also stretched carpet in two other bedrooms that buckled from another carpet company named "Amazing Carpet"in Ridgefield who are anything but Amazing, They stretched the carpet perfectly and trimmed the edges as well, they did it All. Kudos to Nelson & his crew for a job well done. Mike K
Julie Wang
Aug 21, 2020
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I'm so furious I don't want to give them even half a star! They did a very bad job on our floor and basically just told us nothing can be changed ( without even trying anything).They could've informed us in advance how the color would look on different types of woods. They didn't and communication was horrible. The worst part! They supposed to put our key back to the mail box when they finished their job ( the guys always came in late by the way and every day different people) but instead the company took the key and mail it to us!
And the key got lost! The worst worst is the manager doesn't want to take any responsibilities but keep " she said he said" and now just chose to stop responding he couldn't even give us a legitimate proof the key was sent! Now at this difficult time because of the virus we have to change all the locks because of their mistake and they are not reliable and responsible at all!
And the key got lost! The worst worst is the manager doesn't want to take any responsibilities but keep " she said he said" and now just chose to stop responding he couldn't even give us a legitimate proof the key was sent! Now at this difficult time because of the virus we have to change all the locks because of their mistake and they are not reliable and responsible at all!
