Business Details
37 Years
experience
Your Trusted Flooring Partner in San Francisco, CA
Since 1989, California Carpet has been committed to excellence as the Bay Area's leading floor covering retailer. Our mission centers on providing unparalleled selection, service, and value, with a focus on earning customer trust through decades of experience. We specialize in eco-friendly flooring solutions, partnering with suppliers to ensure environmentally responsible manufacturing practices. Our comprehensive offerings include installation services, dust-free refinishing, and custom rug creation, supported by a recycling program that repurposes 100% of removed carpet materials. With showrooms in San Francisco and San Carlos, we serve residential and commercial clients across the Bay Area, combining technical expertise with personalized service.Our team maintains deep industry knowledge through partnerships with top flooring brands like Armstrong, DH Floors, and Fabrica, ensuring access to innovative products. We emphasize transparency in operations, offering free samples, virtual room visualization tools, and accurate in-home estimates. This approach has established us as a trusted local resource for flooring expertise since the Reagan administration. Our commitment extends beyond transactions, providing educational resources on floor care and maintenance to maximize product longevity. Through continuous adaptation to industry advancements, we maintain our position at the forefront of flooring technology and sustainable practices.
Services
Carpet Installation
Hardwood Refinishing
Custom Area Rugs
Commercial Flooring
Dust-Free Sanding
Floor Repair
Design Consultation
Carpet Recycling
Luxury Vinyl Installation
Laminate Flooring
Details
- Year established: 1989
Highlights and features
- We offer 30+ years of flooring expertise with eco-conscious product selections
- Our recycling program repurposes 100% of removed carpet materials
- We provide free samples and virtual room visualization tools
- Our team includes certified flooring specialists with industry certifications
- We partner with leading manufacturers for premium product warranties
What people say
Eco-friendly practices
Knowledgeable staff
30+ years experience
Free sample program
Accurate estimates
Services
Carpet Installation
Our professional carpet installation service combines precision and efficiency for residential and commercial spaces. Using advanced dust-containment systems and manufacturer-recommended techniques, we ensure proper fit and longevity. Our certified technicians handle all aspects from subfloor preparation to final cleanup, with options for eco-friendly padding and recycled materials.
Hardwood Refinishing
Dust-free hardwood refinishing revitalizes your existing floors with minimal disruption. Our state-certified technicians use low-VOC finishes and precision sanding equipment to remove scratches and wear. Available in multiple sheen levels, our process typically completes in one day with 24-hour curing time for immediate use.
Custom Area Rugs
Create the perfect floor covering with our custom area rug service. Choose from thousands of materials, colors, and patterns to match your decor. We offer binding options, non-slip backings, and precise sizing for unique spaces, with expert guidance from our design consultants.
Commercial Flooring
Comprehensive flooring solutions for commercial spaces including offices, retail locations, and hospitality venues. Our specialists handle large-scale installations with minimal business disruption, offering durable, code-compliant materials that meet ADA requirements and fire safety standards.
Design Consultation
Our expert design service helps visualize flooring choices in your space. Using digital visualization tools and physical samples, we guide clients through material selection, color coordination, and pattern options. The service includes precise measurements and cost estimates for project planning.
Questions
What types of flooring do you specialize in?
We offer comprehensive flooring solutions including carpet, hardwood, laminate, luxury vinyl, area rugs, and commercial flooring options.
Do you provide installation services?
Yes, we offer professional installation with dust-containment systems and manufacturer-recommended techniques for all flooring types.
Are your products environmentally friendly?
We carry multiple eco-friendly lines and maintain a recycling program that repurposes 100% of removed carpet materials.
How can I visualize flooring in my space?
Our website allows virtual room visualization, and we offer free sample shipping for physical evaluation.
Do you service commercial clients?
Yes, we provide commercial flooring solutions with minimal business disruption and code-compliant materials.
What financing options are available?
We offer flexible financing programs for residential and commercial clients with approved credit.
Reviews (7)
Sabrina B.
May 17, 2022
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Seriously! Please do not use this company! Awful customer service, the worst I have ever had! Awful product. I have nails sticking out on all the ends of the carpet. My small children and disabled mom walk across this all the time. I had to buy a runner to cover it because they refuse to fix their mistakes or replace the defective carpet. I have been fighting for months over this all to just get ignored. PLEASE DO NOT USE THIS COMPANY!
Paul Marsili
Apr 13, 2022
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Everyone at California Carpet is knowedgeable, polite, helpful, etc. etc. I will always buy my carpets there. Paul Marsili
Jason Rosha
Mar 18, 2022
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I am Interior Designer, and I buy all of my hardwood flooring from California Carpet. The customer service there is unparalleled. They've bent over backwards to get products for me at the best deals that anyone can offer. For the residential end, I work with David, Geoff, or Greg, who are knowledgable and make themselves available to provide info (even on off days.) For commercial flooring, I work with Felix or Rose, who again are an incredible resource of knowledge on brands of commercial carpet, LVT and hard floorings. Always my first stop with clients!
Mr. B.
Nov 19, 2021
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I recently had a large carpet order and installation from California Carpet for my house. Much of the installation and carpet went well however in one room where the carpet is very important and visible there is a peaked, risen-up seam going across the middle of the whole room that is almost high enough to trip over. I called several times to get them to try to fix it or at least look at it and give me their assessment and they have not returned my calls or emails.
I was very disappointed that the business did not respond to me when I identified this error in the way they installed my carpet. I will not be shopping there again, it was a very disappointing experience. If California carpets calls or messages me back to resolve the problem with their work installing my carpet I will update this review.
I was very disappointed that the business did not respond to me when I identified this error in the way they installed my carpet. I will not be shopping there again, it was a very disappointing experience. If California carpets calls or messages me back to resolve the problem with their work installing my carpet I will update this review.
Jerry O.
Oct 28, 2021
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Read all the one star ratings below, they're all true. I've had the worst experience with this company for a carpet installation of my entire house. I went through Costco, but unfortunately they subcontract the job to Cal. Carpets. It all started with the day the installers were scheduled to start the job. I took 2 days off based on what they told me. 30 minutes after the arrival window period, I get a call that they can't make it that day! So, I took the day off for nothing.
On the second day around the time they said it would be completed, they tell me they don't have enough carpet to complete the job! That was over 1 month ago and I'm still waiting for them to come back! DO NOT use California Carpets!
On the second day around the time they said it would be completed, they tell me they don't have enough carpet to complete the job! That was over 1 month ago and I'm still waiting for them to come back! DO NOT use California Carpets!
Lois Adams
Oct 21, 2021
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Excellent experience at California Carpet. Violetta provided stellar guidance and expertise on helping us select the perfect area rug for our dining room. Thank you!
Cbo S.
Apr 27, 2021
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Cal floor poor customer service, a Costco vendor, they up sold to a carpet and padding that does not even fit under the doors and scheduled 2 different installers at same time. Now we have this thick carpet and the bedroom and closet doors barely move. No advance warning this would be an issue by the Costco sales manager. Really disappointing after spending many thousands!
