Express Flooring

Our expert design consultants visit your home to present hundreds of flooring samples, allowing you to compare textures, colors, and finishes in real lighting. The consultation covers all rooms and budgets, ensuring the selected material matches your style and functional needs. Clients leave confident, knowing their new floor will complement their dcor.

We guarantee flawless installation for life, backed by a comprehensive warranty that covers any workmanship issues. Our certified installers use premium materials and precise techniques, ensuring durability and aesthetic excellence. If a problem arises, our team will repair or replace the flooring at no additional cost.

Because we maintain a large instock inventory, we eliminate long order times and shipping delays. Most projects can be installed as soon as the next day, saving you time and reducing disruptions. Our skilled crew completes the work efficiently while maintaining high quality and safety standards.

Our shopathome flooring experience offers free inhome estimates, furniture moving, and a lifetime installation warrantyall from the comfort of your own home. Customers select from a wide range of carpet, LVP, hardwood, laminate, and tile options without leaving their living space. The streamlined process saves time, reduces mess, and ensures a seamless finish.

We provide tailored solutions for every room, budget, and lifestyle, covering carpet, luxury vinyl plank, hardwood, laminate, and tile. Each material is selected for its durability, comfort, and aesthetic appeal, ensuring it meets the specific demands of hightraffic or petfriendly areas. Clients benefit from expert guidance and a wide variety of options to achieve their desired look.

Express Flooring gave us excellent service from first meet to install. The sales agent was courteous and came back for a second visit in order for us to confirm our choice. When it came to install Juan and his crew were professional and gave exceptional customer service throughout the entire process. They were able to lay most of the carpet in one day. However, knowing that we wanted to paint our stairs before they installed carpet on the stairs they came back the following morning to finish. We love our carpet and appreciate the service we received.

Highly recommend. Everyone we spoke to and came in contact with was awesome! Arturo Lopez and his crew were amazing! They were helpful, friendly, and knowledgeable. I loved the way they payed attention to detail and were open and honest about what to expect. The crew cleaned up after themselves and tried to put the furniture back in an orderly fashion. They even wiped some of it down. I mean, the way they took care of our home was amazing. I highly recommend! Our home looks fabulous

My entire experience was amazing! The guys came in and installed my bedroom tile floors with such precision and care, making sure we were happy along the way. They moved the furniture and returned it to the exact spot when they were finished. They took care to clean the work area as they proceeded and finished the install meticulously. I can't stop looking at it! Talented would be an understatement. Raymond and his team did an exceptional job!

The floor looks great! We were so excited and pleased that we failed to see the blemishes and they did not point them out to us. I patched up the cracked base board but since we will have our other rooms done, I thought they could nail in two nails/ staples. They did mention finishing the gap underneath the base where the rolling mirror doors roll on. The height of the carpet was thicker than the tile. It will refute another piece in the corner by the door. I would like them to return to do our other rooms and we would just communicate better. Thank you, John and Deb Ornelas

This February 2020 has been our family's 3rd Great Experience Express Flooring. Tile in 2016, Carpeting in 2019 and carpeting for two bedrooms this year. The quality and process has been exceptional in all 3 installations. The installers have been professions every step of the way. The moved furniture, were polite, were clean and worked very efficiently. I would recommend Express Flooring to all my Friends and the two Installer were two of the best two craftsmen that ever walk into my home.

DO NOT USE THIS COMPANY. They promise life time warranty but it will literally take you a life time to get your floor repaired. We got an instillation back in May and it's now December we were still waiting for a call back to schedule someone to come and fix our floor. We had to call for the 8th time to speak to a manager (Justin) to finally put us on schedule. Today was the day they scheduled repaired and no one showed up. Justin said they'd be here at 9am but then we got a text saying arriving 2pm-4pm.

It's past that time and still no show. When you do call to speak to someone they hang up on you or give you attitude as if you're the one that's bothering them. It's been 7 months with the floor and it's already lifting and instead of fixing the baseboards they just stuffed the gaps with caulking. No sense in paying for "lifetime warranty" when company is unreal able and not professional. The only decent person we spoke to was Gabby. Everyone else, hanging up on customers does not solve problems.

I am very dissatisfied with the service and quality. We got new floors and baseboards throughout the house in early August and they still are not finished. The corners of the baseboards are a natural wood color while the remaining is white. Some of the baseboards are not sealed. We have a toilet in the master that was not sealed correctly. I've reached out to the sales rep multiple times with no response.

The set completed date was 8/7/21. I've asked for a lead installer to come and see for themselves and I just get the same crew coming back to 'try' and fix what's wrong. There was glue left over the floors. The luxury vinyl was pulled up when they removed the refrigerator and was told they could get a piece to replace it and still no word back. Didn't receive any extra vinyl for situations like those. The floors were not even cleaned after the job was so-called finished. I would not recommend this company to anybody.

I was contacted by a Mgr of Express Flooring because of my 1st review which wasn't favorable. They reached out to make things right. I was very displeased at first however I appreciate the effort to try to Rectify my bad experience! They admitted they aren't perfect & we agreed to spk again in the coming days. I will give them the opportunity to make me feel like a valued customer! Hopefully we can salvage our relationship because I do enjoy my new floors!

I'm updating this to note that Express Flooring saw this review and contacted me to make things right in the form of a partial refund so that I can take care of the issue myself. I'm not happy that it had to get to this point for me to be contacted by someone at Express, and I'm not happy that I was originally promised something that couldn't be delivered, but I am satisfied with the job overall. I will consider working with Express again on my next flooring project but will consider other options as well.

2/8/20 - Devon at Express Flooring called and scheduled install for my Mom on 2/7. She was very happy with the team that showed up at 9am as planned, moved quickly and professionally and were complete with the install in 4 hours. This was not originally a smooth process but once Devon got involved we feel very satisfied. Thank you!

Our entire experience with Express Flooring was amazing! Our flooring consultant "David" was great and helped us choose the perfect floor for our home. He was prompt, courteous, funny, and very helpful. This company is great and the floor was installed quickly and looks so nice.

Horrible experience. Never finished my carpet installation and now just cancelled on me again. 3rd cancellation! They took my money, $8k dollars, but now not coming to finish the job. Manager said I will be made a priority now.now you will make it a priority? So you weren't before? I honestly wish I could just get my money back and go someplace else. If you want quality good carpet installers do not use Express Flooring.

This doesn't even compare to the horrible installer on the day of the job and the sub-par job that he did. Now to have horrible customer service to even just finish the job is what is making this even worse. Note in the pictures the unfinished stairs with carpet nails exposed. Didn't even try to make this safe for my family and have left it this way for over 3 weeks now. Seems are also noticeable everywhere and already coming up. Spend your money wisely folks and do not use Express Flooring!

Express Flooring horrible service. I was promised by Jarod my floor would be started November 6- finished November 8.today 11/27 still not done! Unprofessional, calls not returned, promised return calls never happen. I have posted pictures of holes in the wall, trim broken, Sonos stereo system (bought October 2019) broken, unfinished corners and floors! Do Not Hire Express Flooring they do not keep their promises!

Larry, our design consultant, was knowledgeable and took care of our flooring issues. The installers were amazing and went above and beyond the call of duty. They made the process worth it because they were great at communicating!

(10/28/19) So. 4 days, 5 phone calls, hung up on twice, 1 missed appointment, 3 emails I was promised that have not been received. And I still haven't even met with them yet. Aching with curiosity of how things will go should my wife and I decide to do business with these people. Will update accordingly. (10/29/19) I caught the company reply this morning. Called as instructed. Asked for Henry as instructed - "to be taken care of right away". Got a voice mail.

Left a message. Been a little while now, no call back yet. In the mean time. I made one single call to Empire. Exactly 4 minutes and 22 seconds later, I had an appointment all set up with an email and text confirmation. Fascinating. Will see if I ever hear back from Henry at Express.

The final email sent to Express Flooring after a back and forth. They have completely lost my trust. Well, you win. I will not have you replace the carpet that was obviously not what we had asked for. Im not pay for the reinstall. Your salesman over promoted the carpet that we purchased and it did not live up to the standards that we were requesting and your salesman described. I will never uses Express again and we will make sure anyone we know hears my story and guide them away from your company. I'm sure your company will be just fine without me or the people I know.

I was obviously too trusting that you salesman was giving us the correct information about the carpet. You did not do your du diligence in the beginning to read my contract to see that I had a lifetime warranty and tried to get out of having to cover this from the beginning. You tried to tell me I had no warranty hoping I didn't have my signed contract.

Just had new floors installed with express flooring. The experience was amazing. Everyone was so helpful professional and friendly. Neil did a great job helping us select the right product. Carlos and Ricardo did an exceptional job with the install. The project went so quick. My house looks amazing and makes me want to come home after work. I would highly recommend express flooring.

We bought a used home in surprise, which carpet was original (2002). We got a quote from Lowe's and express Lowes send the sheep and just measure and say they'll call u with a price Express send the wolves We ended up going with Express after some back and forth on cost I'm giving 3 stars because Carpet and install went well (so far) Demaret for too pushy at meeting And 30 year warranty that Neal constantly kept talking about us a run around, which I assume you will have to jump through hoops to benefit a claim We ended up paying $2000 out the door for around 900sf of carpet Lowe's would have been a cheaper option but not as good of carpet. Neal was the sales guy, a little pushy but seemed knowledgeable about Carpet Install went well, although it took nearly 5 hours I got a quote from express as that's who I believed we used in the past, however it was Empire before and they were good

I can't give any stars because after meeting for a quote I felt so disrespected I will not do business with Express Flooring. Person was very nice but they apparently use a formula much like a car salesman. First estimate for 3 rooms of vinyl flooring was over $18,000. I was so shocked I started laughing. So he quickly said he could probably yet it to 10,000 with discounts, we were paying cash, first appointment by purchase gets a discount etc.

We laughed. Then he said he would call his boss ( another car salesman strategy) and came back with $6,000. The exact quote I had told him we got from another company. I guess I was supposed to be so excited about the $12,000 discount that I would jump at it. I felt used and disrespected and they wasted my time with a mind game. Makes me wonder what the REAL COST WOULD BE? Also who would pay the $18,000?

I would give 5 stars but the salesman was too pressuring and the install time that we were led to believe would take place, actually didn't happen until early afternoon and lasted until 7 pm. We decided to go with Express in spite of the high pressuring from the salesman. He did convince me that the darker color would contrast better than a lighter one, and I will have to agree. I'm not entirely sure that we would have gotten a better deal somewhere else, but with being pressured into doing next day install and all of the "discounts" so we decided to go ahead.

The lifetime warranties were impressive to me. Also, the fact that they have been in business here in the Valley for over 20 years and not likely to close up shop next week also was a plus for me. Even though the installers were later than I would have liked, they were very professional and polite. They did a fantastic job as well. They cleaned up after themselves and put all my furniture back the way I wanted. I will probably use them again in the future, but I will be shopping around first to make sure I really am getting the better deal with Express.

While it's easy to blast out a review when we are angry or disappointed, we need to make the same effort to applaud a good experience as well. On Saturday afternoon I had a sales call Scheduled with Express between 3-5. Salesman called to say he was running late, so he got to the house around 5:45. I knew exactly what I wanted so that made the rest of the visit easy. He didn't try to up-sell or talk me into something I didn't want.

I carpeted my family room with a Berber and I did the tear-out of the laminate flooring that was down, so the installers could start with a clean slate. The job came in around $4/sf including tax, etc. Install was scheduled for the following Thursday (yesterday). Express called on Wednesday to let me know the installers would be here between 11-1pm. On Thursday, the installers called at 12:30 to let me know they were on their way. They were courteous, efficient and even worked around my a/v equipment that couldn't be moved. When they left, the job was super clean and looks great! Thank you Express Flooring!

Had "Express flooring" come in to give us some ideas on our family/living area, well needless to say the gentleman showed up known as "JOHN", when we asked approx. how much this 400 sf would range, he preceded to tell us that it would start at $3000 dollars. OMG...well we politely said goodbye and just wanted to warn everyone that if you want express flooring...make sure you have deep pockets!

The offers they provide are really very good. Who will pay you for the used flooring? They paid me $500 for my old flooring and additionally the prices of the products are cheaper than the Quotes I got from other companies.

The installers were courteous and professional. They removed the old carpet and pad quickly and cleaned the floor surface thoroughly before installing the new carpet. The new carpet was installed beautifully even in the closets. The transition from carpet to hard flooring is smooth without any distortion. The installers also cleaned up any leftover material leaving behind a nice piece of remnant for our use as needed. They even vacuumed the carpets in all three bedrooms. I want to note also the carpets in all three bedrooms were installed with the nap all in the same direction. Thank you.

We couldn't be happier with our experience with Express Flooring! From our consultation with Rich to the install everything was so easy and everyone we worked with was very friendly and helpful when we had questions. We were able to look at a range of different carpet options for the project in our home and pick the one that looked best with our other floors and our home decor. We would absolutely recommend Express Flooring to anyone, they're fantastic!

Express was a pleasure to work with. The design team was helpful and knowledgeable about the product. They made good suggestions about what would work best in my home. They were fast, as soon as I called they were back to me and my Capet was installed within two days. They were also flexible about our time. Express was good about working with me on the price.

Our experience with Express Flooring was great. The design consultant was on time. He provide the info we needed. The installers were on time and worked very hard. When finished it was perfect!! We would recommend Express Flooring to our friends and family in the future.

We really liked the service of express flooring they did an awesome job and our rooms look brand new. From the consultation to the final installation everything g was fast and efficient! Would definitely recommend them!