Business Details
35 Years
experience
Emergency
services
Professional Cleaning & Restoration Services in East Texas
For over six decades, R & R Services has been a trusted name in residential and commercial cleaning, restoration, and construction services. Established in 1991 as a local franchise, we combine the global expertise of ServiceMaster with personalized service tailored to East Texas communities. Our team of IICRC-certified technicians specializes in advanced cleaning methodologies, including hot-water extraction for carpets, patented air-duct systems, and precision tile-grout treatments. We maintain rigorous quality standards through continuous training and investment in cutting-edge equipment, ensuring optimal results for every client. Our commitment to excellence is reflected in our 24/7 emergency response capability and comprehensive project management for post-disaster reconstruction.With decades of combined experience, our professionals deliver reliable solutions for water damage, fire restoration, and flooring installations. We prioritize transparent communication, customized service plans, and adherence to industry best practices, earning the trust of thousands of homeowners and businesses. Our dedication to customer satisfaction is evidenced by our track record of repeat clients and referrals across Smith, Gregg, and surrounding counties. As part of the ServiceMaster network, we uphold global service benchmarks while maintaining the agility to address local needs. From routine maintenance to emergency interventions, we guarantee workmanship that meets exacting specifications and exceeds expectations.
Services
Carpet Cleaning
Water Damage Restoration
Tile & Grout Cleaning
Upholstery Cleaning
Air Duct Cleaning
Post-Construction Cleaning
Fire Damage Restoration
Flooring Installation
Details
- Year established: 1991
Highlights and features
- 60+ years of combined franchise experience with local service since 1991
- 24/7 emergency response for water and fire damage restoration
- IICRC-certified technicians with specialized training
- Patented cleaning methods recommended by carpet manufacturers
- Complete project management from disaster to reconstruction
Associations and certifications
- IICRC
What people say
Very friendly and professional
Excellent work
Left everything clean
Prompt service
Highly recommend
Services
Carpet Cleaning
Our hot-water extraction method surpasses industry standards by thoroughly rinsing carpets with high-temperature water at 500 PSI pressure. Truck-mounted equipment breaks down embedded dirt while powerful suction removes 99.9% of contaminants. This IICRC-certified process extends carpet lifespan by eliminating allergens and bacteria.
Water Damage Restoration
24/7 emergency response using industrial-grade dehumidifiers and moisture detection technology. IICRC-certified technicians implement structural drying protocols since 1993, preventing mold growth through controlled evaporation. Complete restoration includes content pack-out, document drying, and HVAC system decontamination.
Tile & Grout Cleaning
High-pressure (2500 PSI) cleaning system removes grime from tile surfaces while preserving grout integrity. Patented rotary tools combined with pH-neutral detergents restore original luster without damaging sealants. Post-cleaning application of antimicrobial protectant prevents future staining.
Air Duct Cleaning
Patented brush-vacuum system cleans entire duct networks, including return air closets and vent grilles. HEPA-filtered equipment captures 99.97% of airborne particles down to 0.3 microns. EPA-registered deodorizers eliminate microbial growth while maintaining indoor air quality standards.
Fire Damage Restoration
Comprehensive content vault storage system preserves belongings during structural restoration. Thermal fogging neutralizes odors at molecular level while ozone treatment eliminates smoke residues. Licensed contractors perform code-compliant rebuilds with insurance coordination.
Questions
What emergency services are available after hours?
Our 24/7 live answering service provides immediate dispatch for water damage, fire restoration, and structural emergencies across East Texas.
Do you offer specialized cleaning for allergy sufferers?
Yes, our hypoallergenic cleaning processes remove 99.9% of common allergens from carpets, upholstery, and air ducts using hospital-grade HEPA filtration.
How long does carpet cleaning typically take?
Standard homes require 2-4 hours depending on square footage, with advanced truck-mounted systems enabling same-day drying in most cases.
Are technicians certified for specialized equipment?
All field staff maintain active IICRC certifications in water damage restoration, fire cleanup, and carpet cleaning methodologies.
What areas do you service beyond Tyler and Longview?
We serve all of Smith, Gregg, Upshur, Harrison, Rusk, and Panola Counties including Gilmer, Kilgore, and Carthage.
Can you handle commercial construction cleaning?
Our post-construction 'turn-key service' includes complete debris removal, surface sanitization, and HVAC system cleaning for commercial properties.