Business Details
Your Trusted Flooring Partner in West Chester, OH
JP Flooring has been a trusted leader in the home interiors industry for over two decades, combining unmatched craftsmanship, industry expertise, and community commitment. Our team of design consultants delivers a best-in-class experience, offering a curated selection of premium flooring products tailored to elevate residential and commercial spaces. We prioritize sustainability through innovative recycling programs and eco-friendly product offerings, while our Mobile Floor Source service brings personalized design consultations directly to clients' homes.With a focus on precision and customer satisfaction, we provide professional hardwood refinishing, expert installation, and Cash & Carry solutions for DIY enthusiasts and trade professionals alike. Our dedication to quality is reflected in every project, from initial consultation to final walkthrough, ensuring lasting beauty and functionality. Backed by 20+ years of service in West Chester, Cincinnati, and Northern Kentucky, we maintain a strong reputation for reliability, transparency, and exceptional results.
Services
Hardwood Refinishing
Mobile Floor Source
Professional Installation
Cash & Carry
Area Rugs
Carpet
Hardwood
Laminate
Luxury Vinyl Plank
Tile
Highlights and features
- We offer over 20 years of flooring expertise in West Chester.
- Our design consultants provide personalized service.
- Mobile Floor Source brings our showroom to your home.
- Dustless hardwood refinishing for cleaner homes.
- Committed to community initiatives and sustainability.
What people say
Excellent quality
Courteous and professional
Great experience
Flawless installation
Personalized service
Services
Hardwood Refinishing
Our hardwood refinishing service restores the natural beauty of your floors with expert sanding, staining, and sealing. Using advanced dustless technology, we ensure minimal disruption and lasting durability. Trusted by homeowners in West Chester and Cincinnati for over 20 years.
Mobile Floor Source
Experience our Mobile Floor Source service, bringing a curated selection of flooring options directly to your home. Our consultants help you choose the perfect materials in your space's lighting and decor. Convenient and personalized for Cincinnati area residents.
Professional Flooring Installation
Our professional installation team ensures precise, durable flooring results with a detailed process from consultation to cleanup. Serving Greater Cincinnati with quality craftsmanship and a satisfaction guarantee since 1995.
Cash & Carry
Our Cash & Carry service provides direct access to premium flooring materials for DIY projects or contractors. Offering the same high-quality products used in our installations with expert guidance and immediate availability in West Chester.
Area Rugs
Enhance your space with our selection of area rugs that combine style and functionality. Available in various materials and designs to complement any room, supported by expert advice from our design consultants.
Questions
What flooring options do you offer?
We provide hardwood, carpet, luxury vinyl plank, tile, laminate, cork, and area rugs with expert guidance to match your needs.
Do you provide installation services?
Yes, our professional installers handle all flooring types with precision, ensuring durable results and a seamless process.
Is financing available?
Yes, we offer financing options to make your flooring project more affordable. Ask our team for details.
What areas do you serve?
We serve West Chester, Cincinnati, and Northern Kentucky with in-home consultations and installations.
How do I prepare for installation?
Clear the space, ensure HVAC systems are operational, and review our preparation guide with your flooring advisor.
Do you have a cash & carry option?
Yes, our Cash & Carry service provides premium materials for DIY projects or contractors. Visit our showroom for details.
Reviews (6)
Meg Smith
Jun 16, 2022
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Brenda is the best contact we've had while building! She made the process enjoyable for not only myself but for my husband. We showed her a few pictures and she instantly had a vision and made it super easy to chose. She was friendly, throughout and a pleasure to work with. I would highly recommend using Brenda for your tile and flooring needs! She is amazing and so talented.
Elaine Taylor
Jun 01, 2022
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Keith Paige was great to work with. He was very patient as I wasn't sure what I wanted. And he provided pros and cons for the various LVT especially since we wanted to do our stairs. He made sure we got samples so we could compare and evaluate in our home. We ended up doing the whole house and it looks even better than I had hoped! Installation went great and everyone seemed to really care and checked back with me to make sure everything was ok. Great customer service!
Keith Payne
Jun 01, 2022
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My wife and I are building our retirement home, hopefully it is our last one. Anyone that has gone thru the building process knows 1st hand how difficult the overall process can be. Building over the past year following a COVID shutdown, supply chain issues and rising prices has made the building process that much more challenging. A huge bright spot in our experience has been our interaction with JP Flooring. Brenda B and Stefanie O are nothing short of rock stars.
They are knowledgable, friendly and truly understand making the customer comfortable. They have struck the perfect balance of listening and providing informed advice. I HIGHLY reccomend working with JP and the ALL STAR team of Brenda and Stefanie. KP
They are knowledgable, friendly and truly understand making the customer comfortable. They have struck the perfect balance of listening and providing informed advice. I HIGHLY reccomend working with JP and the ALL STAR team of Brenda and Stefanie. KP
Karen Bell
May 20, 2022
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Great selection and helpful staff from the front desk to designer/sales and installers. Very happy to find just what we needed. We were working with a deadline and Ted followed up to ensure selection & quantity needed was in the warehouse. The installers did a great job working with me to prevent having to disconnect component wiring from wall. The finished product looks great and the transition trim to existing tile was finished in the requested manner. Very happy with the customer service as well as the high quality of work of everyone. When it is time to replace our kitchen floor I will definitely go to JP Flooring first.
Tracy Sandefur
May 08, 2022
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We bought our carpet from JP Flooring. The salesperson, Ro Listerman, was excellent. I told her I had no idea what I was doing or what I wanted. I gave her a budget and she helped me select the most beautiful (and so soft) carpet. I expected the cost to be much higher than the hardware stores, but they were nearly the same. I can't give 5 stars because we did have an issue with the first installer. However, when I notified JP Flooring of the issues, they responded exactly like you would want a company to respond.
The installation manager and President came out to the house, listened to our issues and respectfully agreed to fix the problems. They were able to redo the installation perfectly the second time. I wouldn't let this experience deter you from using JP Flooring. I could tell that our experience was an anomaly and they were mortified. We are very happy and we will absolutely use JP Flooring again in the future.
The installation manager and President came out to the house, listened to our issues and respectfully agreed to fix the problems. They were able to redo the installation perfectly the second time. I wouldn't let this experience deter you from using JP Flooring. I could tell that our experience was an anomaly and they were mortified. We are very happy and we will absolutely use JP Flooring again in the future.
David Akers
Mar 09, 2022
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We went to a number of flooring retailers before coming to JP flooring. Rachel worked with us to find the exact flooring we were looking for and Don and his crew did a great job installing our floors and rehabbing our steps. While other flooring companies were taking weeks and weeks to change our entire house, JP flooring only took a few weeks to actually make the change in our house. It was a really good experience.
