Business Details
37 Years
experience
Your Trusted Flooring Partner in Crestwood, MO
JATC Wood Floors has served the St. Louis community since 1989, establishing itself as a trusted provider of comprehensive flooring solutions. Founded as a one-man operation, the company has grown to employ over 17 professionals while maintaining its family-owned ethos under owner Rich Olson's leadership. Our team of trained installers brings an average of seven years' experience, ensuring expert execution of flooring installations, refinishing, and custom projects. We prioritize customer satisfaction through transparent practices, offering a 2-year workmanship warranty and maintaining full insurance coverage. As a Better Business Bureau member in good standing and participant in the National Wood Flooring Association, we combine industry expertise with personalized service.Our retail showroom in Crestwood, MO, showcases an extensive selection of flooring options, including hardwood, carpet, laminate, and luxury vinyl. The company's commitment to quality extends to using factory-trained installers rather than subcontractors, ensuring consistent service standards. Customer testimonials highlight our professionalism, timely execution, and ability to transform spaces while maintaining competitive pricing. With service areas covering Saint Louis County, Saint Louis City, and surrounding communities, we provide both in-home consultations and showroom experiences. Our dedication to community, technical expertise, and customer-centric approach have solidified our reputation as a leading flooring contractor in the region.
Services
Flooring installation
Hardwood refinishing
Design consultation
Kitchen remodeling
Custom kitchens
Stair treads
Carpet installation
Laminate flooring
Luxury vinyl
Wood floor repair
Details
- Year established: 1989
Highlights and features
- 35 years of local flooring expertise since 1989
- BBB-accredited business with 2-year workmanship warranty
- Factory-trained installers with average 7+ years experience
- Free in-home consultations and showroom options
- Full-service solutions from installation to refinishing
Associations and certifications
- Better Business Bureau
- National Wood Flooring Association
What people say
Professional installers
Excellent customer service
Timely completion
Quality materials
Competitive pricing
Services
Flooring installation
Our professional installation services cover all flooring types including hardwood, carpet, laminate, and luxury vinyl. We use factory-trained technicians who ensure precise measurements, proper acclimation of materials, and meticulous attention to detail during every installation. Our process includes subfloor preparation, moisture testing, and custom fitting to guarantee lasting results that maintain manufacturers' warranties.
Hardwood refinishing
We restore the beauty of existing wood floors through comprehensive sanding, staining, and finishing processes. Our team handles both pre-finished and site-finished applications, using commercial-grade equipment to remove scratches and wear while preserving floor integrity. We offer eco-friendly finish options and can match existing wood tones across different rooms for seamless transitions.
Design consultation
Our expert consultants provide personalized guidance for selecting optimal flooring solutions based on lifestyle needs and aesthetic preferences. We offer in-home evaluations to assess lighting conditions, traffic patterns, and existing decor while considering practical factors like moisture resistance and maintenance requirements for different spaces.
Kitchen remodeling
We specialize in complete kitchen flooring transformations that integrate with cabinetry and countertops. Our services include moisture-resistant flooring selection, custom transitions to adjacent rooms, and coordination with other trades to ensure cohesive project timelines. We offer durable options that balance aesthetics with practical performance for high-traffic kitchen areas.
Custom kitchens
Our tailored flooring solutions for kitchen spaces include patterned inlays, decorative borders, and specialty wood arrangements. We work closely with homeowners to create unique designs that complement cabinetry and countertops while maintaining functionality. Our team provides precise measurements and mock-up samples to ensure perfect execution before installation begins.
People
Rich Olson
Owner
Rich Olson founded JATC Wood Floors in 1989 and has grown it into a respected local business. He maintains hands-on involvement in operations while fostering a family-oriented company culture that emphasizes customer service and technical excellence.
Questions
What areas do you serve?
We serve Saint Louis County, Saint Louis City, and surrounding communities including Webster Groves, Kirkwood, Des Peres, and Ballwin.
Do you offer warranties?
Yes, we provide a 2-year workmanship warranty on all our flooring installations.
Are your installers trained professionals?
All our installers are factory-trained employees, not subcontractors, with an average of 7+ years experience.
Can you help with flooring selections?
Our showroom features extensive flooring options and our consultants provide personalized guidance for selecting optimal materials.
Do you offer in-home consultations?
Yes, we provide free in-home consultations to help determine your flooring needs and project requirements.
Are you BBB accredited?
Yes, we are a Better Business Bureau member in good standing and follow all their customer service guidelines.
Reviews (6)
Brandon Morris
May 26, 2022
Report
Can't say enough about these guys. Rob was the sales guy, he was super knowledgeable and didn't try to upsell. Great experience, nice not having a guy who's pushy. Also was prompt with the quote unlike some others. Also got me in way before he thought he could! The guys who sanded were great. They took the time to speak with me and my mom/dad bouncing ideas around on what they thought best (went with natural satin finish and I LOVE it).
Couldn't thank Mark, Roy, and David enough. Finally wanted to thank Todd. The finish was excellent, but when they put the new trim in it didn't quite match, but he came by after and made it perfect. Also, Katrina in the office was really responsive and addressed any concerns I had and was prompt. The photos are before and after, they really don't do justice to how bad the floors were. I thought it would have to be ripped and replaced. Great company, if I could give more than 5 stars I would.
Couldn't thank Mark, Roy, and David enough. Finally wanted to thank Todd. The finish was excellent, but when they put the new trim in it didn't quite match, but he came by after and made it perfect. Also, Katrina in the office was really responsive and addressed any concerns I had and was prompt. The photos are before and after, they really don't do justice to how bad the floors were. I thought it would have to be ripped and replaced. Great company, if I could give more than 5 stars I would.
Karen Shymanski
May 12, 2022
Report
JATC refinished our original hard wood floors in our dining area and hallway. They also took out existing floors in kitchen area and laid new vinyl. The entire staff was awesome to work with and the end results were amazing! Thanks JATC! Services: Floor refinishing, Laminate floor installation, Wood floor restoration, Wood floor refinishing
Kelly McKibben
Feb 24, 2022
Report
Great place to find remnants, too. Rob Hahn was great to work with and we found a nice size, reasonably priced remnant. They work with a local company and can have the remnant bound as well. It looks great and really warms up the room. If you're in the market for a remnant, or have other flooring needs, give this place a look. Friendly staff and nice selections.
Kirsten Glascock
Feb 14, 2022
Report
Great company! Rob was super responsive as a salesman and helped us stay within budget when selecting our flooring, without losing any quality. He had great suggestions and was easy to work with. Chuck & Patrick did a great job installing the new CoreTec ProPlus (Springfield Oak) luxury vinyl flooring over our concrete basement floor. They prepared the floors by grinding down any bumps and smoothing out minor depressions in the concrete.
They also installed the baseboards & shoe and finished everything off really nicely, down to the tiny details. Prior to the basement renovation, our floors had the old 9x9 asbestos tiles adhered to the concrete floor and then carpeting on top. We are so happy with this nice clean look and can't wait to spend more time enjoying our Family Room/Kids' Play Room again. Thank you!
They also installed the baseboards & shoe and finished everything off really nicely, down to the tiny details. Prior to the basement renovation, our floors had the old 9x9 asbestos tiles adhered to the concrete floor and then carpeting on top. We are so happy with this nice clean look and can't wait to spend more time enjoying our Family Room/Kids' Play Room again. Thank you!
Leslie Maddox
Feb 11, 2022
Report
The team came out on February 8th and did a great job! Patrick & Chuck were extremely courteous and ensured that everything was done as asked, and checked in with me frequently on their progress or with any questions. They were timely on arrival and completion of the job, and kept the working area tidy and cleaned up when they finished. I appreciated their professionalism and attention to detail to make my new home beautiful.
Shelley Sherertz
Feb 07, 2022
Report
We have a 110 year old home. The floors in our kitchen were original wood. We wanted to refinish them and maintain the character and history of the home. They were stained, splintered and in terrible shape! But Mark and Roy did the most amazing job restoring them to their original luster! We were really amazed! The guys took their time helping me decide on the right stain and made sure they got it right. And they definitely did! I would 100% recommend these guys if you really love your home!
