Kelly and Donna started Rochester Hardwood Floor over 25 years ago. We provide expert hardwood floor repairs, refinishing and installation in and around the Monroe County Area. It has been - and always will be - about quality. We are passionate about each and every job we work on. Our projects are not complete until the utmost satisfaction has been met. We fully engage in every project as if it were our own home. We strive to set ourselves apart from the competition in customer service, quality of work, and reputation.
Services
As with any product that you might buy, you should always research the different types of hardwood floors on the market today to see which is best for your needs and style. Hardwood floors are a long-lasting product known for both their natural beauty and also durability. In addition, they are affordable, easy to maintain, good for the environment, and a healthier alternative to carpet.
Hardwood is perhaps the most practical of all flooring materials. But over time, the protective finish may wear off, most noticeably in heavy traffic areas. This is the prime reason for refinishing a hardwood floor. We provide an easy way to sand and refinish your hardwood floors. Applying a modern new finish can even make hardwood floors much easier to maintain than when they were originally installed. Another benefit to refinish your hardwood floor is to freshen up the finish of a wood floor that's dulled from being hidden under carpet for years.
Hardwood floors may need repairs for a variety of reasons - broken boards, pet damage, water damage, walls removed, vents relocated, holes in boards, buckled flooring, etc. With the proper flooring and expertise, repairs can be blended into the floor seamlessly. Over the years, many hardwood floors develop small splits or cracks in the surface of the wood.
Early in our "buff and polish" project, Rochester Hardwood was so responsive to all of my questions, concerns and time frame. When the scheduled day arrived, the workmen were timely and proceeded straight to the project. When we came home from dinner that night, the floors were gleaming! I didn't have the dust and disarray from previous projects.
Reviews (9)
New York
May 27, 2022
5 star experience with this company from start to finish. I was not a easy customer because first I could not explain and figure out exactly what color I wanted for our refinishing project. The owners and the front staff were beyond amazing. Answered every single question more than once without being annoyed! Even left samples at our house and then at the shop more than once.
The staff who does the refinishing all so polite and respectful! Each and everyone introduced themselves and explained exactly what they would do. They did a incredible job! Everyone thinks we got new wood floors. Thank you to the staff and a big thank you to the owners for dealing with me and even helping me with my shoe molding. Thank you for going above and beyond when you didn't have too! We will be recommending you to all our friends and family. We will see you in a few years for buffing and recoat! ~pooja
The staff who does the refinishing all so polite and respectful! Each and everyone introduced themselves and explained exactly what they would do. They did a incredible job! Everyone thinks we got new wood floors. Thank you to the staff and a big thank you to the owners for dealing with me and even helping me with my shoe molding. Thank you for going above and beyond when you didn't have too! We will be recommending you to all our friends and family. We will see you in a few years for buffing and recoat! ~pooja
Cynthia Gilbert
Aug 16, 2021
Joseph Sette
Jul 21, 2021
Mike Monahan
Apr 22, 2021
Anthony Tony Leone
Dec 18, 2020
Chelsea Hampton
Nov 16, 2020
I recently purchased a home, when we ripped up the carpet there was a bunch of paint and plaster all over the floors. We had a "handyman" come & sand the floor down and stain it. Long story short it was a disaster, it was very streaky & it wasn't sanded down down to the bare wood. I hated it, so I called Rochester hardwood floor they came and gave me a very reasonable estimate and were able to do two of my rooms within a couple weeks and it only took 3 days to complete them.
The rooms both came out beautiful and professionally done! I would highly recommend this company! Ryan & Brian were the 2 gentlemen that worked on my floors, they were on time, friendly, informative and overall great workers.
The rooms both came out beautiful and professionally done! I would highly recommend this company! Ryan & Brian were the 2 gentlemen that worked on my floors, they were on time, friendly, informative and overall great workers.
Stephen Trotta
Oct 17, 2020
I want to say we are very happy with our experience. They rushed to fit us in because we had a small window of time to get this job done. They held to their dates, and the job turned out exceptional. Refinishing a hardwood floor is no easy task, however they helped to make it very easy and stress free. They even put back our refrigerator and Stove which was a major concern of ours not to mark the new floor. I don't give many 5 stars, but this is well deserved!
Colleen Burnett
Dec 22, 2019
SUPER happy with Rochester Hardwood flooring. They came in to refinish our existing hardwoods in our dining room and hallway, and install new ones in the living room. They were extremely communicative and on time. They say they are dustless, and I couldn't agree more, SO CLEAN. They were able to match our existing wood floors with the new ones flawlessly. Ron and Brian were polite and friendly, hard workers and very professional. Would definitely use them again if we need it!
Jeannie Gainsburg
Dec 21, 2018
