Piedmont Floor Design

Piedmont Floor Show installed new floors in my entire home. The process, from working with Eddie to select the flooring, to the installation, was exceptional and I can't say enough good things. I needed a company which would move and work around my furniture; Eddie's response: we do this every day. I know they have installed floors in bigger and more expensive homes, but no one could be more pleased with the results than I am.

The customer service, the procrastination of returning phone calls and now we find out yesterday, 2 employees we were around.tested positive for covid. Are people not letting folks know anymore?!We are going in 3 weeks, and they have absolutely no clue. The owners need to revamp their sales people and their general manager.a new hiring structure is needed, with customer service at the top of the training agenda.

Go see Jeremy at Central Virginia Flooring, he takes care of you the same day. You will not have to wait only to be told at Floor Show."They both are out with Covid and I dont know when they will be back and I have your folder here, its in her "To do" area( this is after 3 weeks of waiting).Do yourself a favor, go to Central Virginia Flooring beside Harbor Freight on Timberlake Rd. I promise you will be glad you did.

Piedmont did our carpet last week and our hardwood (vinyl plank) 5 years ago. Both experiences were fantastic! Excellent communication, professionalism and top notch installation.

I walked in and there was two employees walking around. No one came to me or assisted me while i looked at flooring tiles for 30mins. One person came in after i had been there for 20mins and they instantly assisted them. I walked out without any help.

Just had our kitchen floor installed. The entire experience- from product selection to installation- was excellent. Very knowledgeable staff. Nancy was great with design suggestions. And Logan who did the install did an amazing job. He demonstrated such a great work attitude. I highly recommend this company and their staff.

My family moved into a new house and Piedmont floor show redid the floors in the basement with LVP and carpet. They did an exceptional job and we get compliments all the time. The LVP installers were fun and very informative during the process and always ready to give suggestions when there were weird little spaces that flooring need to be laid. If we have any other flooring work in the future to have done we know who we will be calling!

I had a house full of furniture, not sure how the install would go, but Piedmont's A team made it simple. Everyone on the four man team was as kind as could be, and the install was better than I imagined.

I recently remodel a bathroom and I went to The Floor Show for my materials and design. The Floor Show showroom is beautiful "Mo" help me with the design. Mo is very professional and has a vast knowledge of the materials. She was patient with me as i completely changed the design. Kenny the the installer was the best. He was meticulous and took his time and did beautiful work. Kenny was very personable and was very neat.

He answered my questions and made suggestions that were right on mark. Ask for Kenny when you do yours. Took bad Google only allows a Five Start Rating. Mo and Kenny deserves a 10.

Great experience as staff are friendly and knowledgeable about all types of flooring. Fair pricing. If you like shopping local this is a good one to check out.

My wife and I were ready to buy luxury vinyl strip flooring for our entire house from Floor Show. When we went to place the order the salesperson told us we would have to pay the entire amount including the install labor charge up front. I refused to pay for the labor up front. When I asked why she wanted me to pay the labor up front she told me that was the store policy.

I told her that was unacceptable and not an ethical business practice. Needless to say we not doing business with the Floor Show. I got competitive quotes from Blue RIdge, Carpetland, Hill CIty FLooring, Sherwin WIlliams FLooring and none of them asked for install labor up front.

I honestly wouldn't go anywhere else! When we built our home, we used Piedmont to source all of our flooring. Their staff was knowledgable, helpful, creative, and centered around customer service. They showed us new options and were able to call previous customers to show us what some of our options would look like already installed. Their installation crew was skilled and fast. They did an amazing job working around our builder who seemed to always change their schedule. We can't say enough!

Very pleased with the tile backsplash installed by Cruz and Jose from Piedmont! They arrived when they were expected and also did a great job at keeping the worksite clean. Couldn't be happier! Thanks!