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Carpet Depot With almost 40 years in the floor covering business, Carpet Depot offers professional, personal assistance choosing your flooring needs. Our knowledgeable and friendly staff will provide the help you need to choose the right flooring. Whether commercial or residential, our installers are well trained and will get the job done right. We are fully licensed, insured, and offer free estimates. One flooring survey indicated that over one third of people looking for new floors became overwhelmed and gave up the search.
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Your Design Workbook is the destination for all your favorite products, colors, style and advice that you will receive while exploring this site. Take our lifestyle quiz to learn what products best suite the way you live and save your results here. Discover your style preferences by taking our style quiz and save your style profile here.
They say knowledge is power. Perhaps. But most certainly, when it comes to carpet styles, knowledge is valuable, smart and desirable. Because the number of carpet choices, patterns, colors, textures and price points can intimidate even the most experienced shopper. Knowing the basic styles can provide you with a firm foundation upon which to begin your carpet-shopping journey.
Someone once said, "Most new things are good looking, the challenge is to keep them that way." We say knowing how to maintain them is the answer. New carpeting can be elaborate and elegant, cool and contemporary or tasteful and traditional. It's one of America's most popular floor covering choices, enhances virtually any room and it can add value to your residence.
For definitions of other terms not listed here, please go to these sections: Carpet, How It's Made, Styles, Before You Buy, Before Installation, and Maintenance. The primary backing material of carpeting is usually made of woven polypropylene and its main value is to provide a base cloth to hold the yarn in place while the tufting happens.
Reviews (26)
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Loretta David
Dec 01, 2021
Bought 3 rugs.under 400.00. GREAT DEAL but the salesman.forgot too give his name.
Humboldt A.
Nov 22, 2021
We love the professionalism and quality they have to offer! Classy, clean show room and they know their products well and explain clearly. We have used them for our personal home and rentals and are impressed each time. It's refreshing to find a business that actually stands by their word and shows up when they say they will. Thank you!
Clif Anderson
Sep 01, 2021
A wide selection of flooring with an incredibly helpful staff. Definitely worth stopping when looking for that new floor.
Carol T.
Jul 15, 2021
I had a previous owners bid by "JR" in hand and was ready to purchase. The front desk woman on the phone was abrupt and kept insisting this was Carpet Depot I had called. I said yes and the sales person was "JR". She refused to send anyone out to measure with samples until I walked in the door. I do not drive. I was ready to buy. They lost a sale of three rooms.

This place doesn't have enough competition so they pick and choose their customers based on who doesn't need much service at all. Heaven help a person who needs someone to come out and measure and bring samples because they are disabled. This place stinks.
George Inotowok
May 30, 2021
We waited a whole month for someone to come replace the flooring. On the scheduled day they sent a worker who refused to wear and mask and is unvaccinated. Carpet Depot is not respecting public safety.
Andrew Beers
May 23, 2021
For Humboldt County, this place has the best carpet selection, best customer service and value. We have used them 3x in 12 years for multiple rooms. You have to know your room dimensions and what you want for the best value. It's easily the best carpet value in Humboldt.
Christie Smith
Apr 24, 2021
Great selection of carpet. Super helpful and friendly! We're so happy with the installation. We'll be back to finish the remaining rooms!
Shannon L.
Mar 14, 2021
Very courteous and professional business. We purchased EVP flooring in January for our master bedroom and when our installer canceled on us, they were able to recommend another contractor who did a great job. Will definitely use them again.
Sarah S.
Jun 27, 2020
They do not stand behind the product that they sell. They do not stand behind their customer. Dont waste your money here. Youre not appreciated.
Aleen A.
Dec 27, 2019
Great company and service. I often have last minute jobs due to having several furnished rentals with short term tenants. Carpet Depot keeps measurements of all these places, so carpet, vinyl, laminate, and/or hardwood is easily chosen by me and installed by them. The entire crew is honest and dependable. Twice, they've totally completed the work of new flooring in an empty rental with all my decisions made over the phone when I was out of the state! When we built a new home, we didn't hesitate, Carpet Depot did all the flooring.
Linden G.
Jan 15, 2019
I've been buying from carpet depot for years now for personal and for work jobs. Always friendly, a great selection in all price ranges. We bought flooring for our home 3 years ago and picked because the quality and price were better than anywhere around. We have gotten so many compliments on how the houses floors turned out. I've also had amazing luck on their close out remnants for small jobs. Extremely knowledgeable, friendly, and helpful every time. It's my first stop for flooring and if you know me I'm the shopper of all shoppers.
Ernie Schuetzle
Jan 08, 2019
Bought all my flooring thru these wonderful women. They have an excellent selection and great prices. Carpet Depot is a wonderful asset to our community and one of my favorite stores!
Nora M.
Jun 19, 2018
I've never been treated so rudely by a professional business. I visited the store twice with questions about my residential floor job. The customer service was perfunctory, but not friendly. After asking several questions about pricing, I formulated a rough budget before the owner came and measured. His customer service demeanor also left much to be desired and his estimates did not match what the store had quoted.

After still pursuing the install and purchase (was going to spend $2,500), I exchanged an email with the company (was routed to yet another customer service agent). I politely asked a few questions in one email and requested to schedule on a certain date; they responded that they were "respectfully pulling their bid." This is the first time I've EVER written a Yelp review b/c I'm so completely shocked by their unprofessional behavior.

I understood they thought I was a pain, but I still pursued the job b/c it's my right to ask questions about prices - $2,500 is a lot of money - I don't know what else those women in the store are for, if not to ask questions about products and prices. I am also a local business owner and was polite and professional in all my communications.

I cannot believe how much of my time was wasted by dealing with Carpet Depot. I hope others don't have the same experience. I don't know how they're still in business.
Shawn H.
May 26, 2018
Our go to location for ordering in Marmoleum, linoleum, or having carpet installed. I have used Carpet Depot many times and my customers have always been happy with the results.
Elizabeth T.
May 10, 2018
Beginning with the search for new flooring all the way through to the final selection process and subsequent installation, all the employees associated with my new flooring were courteous, friendly and very customer service oriented. Janeen Rodriguez and Don showed great patience, professionalism and expertise in answering questions regarding the many choices available to customers this day and age. Mike and Warren installed the floating floor and were equally professional and conscientious about getting it done right and in a timely manner. I highly, highly recommend this company for all flooring needs. They are great people to work with!
Jonathan M.
Apr 16, 2018
A true family business that came through for us twice! I could not be happier with the work that Carpet Depot did for my old house in Arcata. After a rough decade of hard renters, my poor house needed a lot of love. Carpet Depot worked with me while I was out of the area to replace the carpet in 3 bedrooms and the living/great room. They were professional, timely and skilled. Based on that performance, I called them back to install new laminate in the kitchen and back bedrooms.

They went above and beyond, even taking the time fix the imperfections in my floor to complete what can only be described as an absolutely professional job. This family and their employees clearly takes pride in a job done well and a job done right. I will not hesitate to use them for future work. Thank you Carpet Depot!
Michelle M.
Nov 14, 2017
They just finished putting in new carpet in the entire upstairs of my house including the stairs. Awesome! I can't even find the seams. The guys who did the install were very professional and took the time to do it right. I highly recommend the Napa under carpet pad. It's like walking on pillows. I highly recommend this family run, local business.
C. T.
Jul 21, 2016
I used these guys to install some carpet in apartment rentAl. I went with a carpet that was very durable and remember three were elephants trampling on it in the add. It has held up well. I plan on using them again for the next unit that becomes vacant to replace the carpet
Nancy C.
Jun 03, 2016
I had Andrew and Vern install 1600 sq feet of Burke's Luxury Vinyl Plank flooring in my entire home 1 1/2 years ago. They did a beautiful job on the installation and I was very pleased with the service I received while making the purchase. Janene helped me in the store. Basically I had the Burke's LVP in my home where I previously lived and wanted the same pet friendly flooring in my new home.

She was very helpful and the guys did a fabulous job. It was during the holidays and they were busy so I did have to wait, but it was better install than in my old home from someone else. I thought I had left a review previously but had not, guess late is better than never. I recommend them and their service. Janene, Debbie, Christy, and all of the staff are very friendly and give you their undivided attention.
Amber Potter
Oct 24, 2015
The people are nice and helpful, the selection is great and the prices are reasonable. I love this store and would highly recommend.
Zin M.
Aug 20, 2015
I couldn't be any more happier with the carpet we chose and the wonderful service we received. From start to finish everything was professionally handled and prompt with no surprises. They have a big showroom with plenty of options to pick from (carpet, hardwood, vinyl, etc.) and they work with you and more importantly, your budget. It was great dealing with Janeen at the showroom.

She was patient, gracious and taught us quite a bit before we made our decision. We were also very grateful as she really did her best to get us all setup because we were in a bit of a time crunch. I also cannot say enough about the crew that came in and installed our carpets -- they were FANTASTIC! Hardworking, courteous, and fast but VERY thorough (especial thanks to NATE).

They did a clean job and it was not necessarily an" easy" install with our funky stairs and patterned carpet. Anyhow, as we get situated here in Humboldt, I'm glad to see locally owned businesses like this. Fair prices and good product. Happy to recommend them to anyone, especially new comers like us!
Pamlyn M.
Jun 27, 2015
They installed carpet in my house and left a big visible seam with a gap between the two carpet parts in the middle of my living room. One worker came out and said they flipped the carpet pieces and the two naps were going different directions making it look two different colors. Woops. When I complained they flipped the pieces and then left the big gap.

I called again. The owner said they had to leave the gap/seam there and I just didn't know carpet mechanics. This is the third carpet I have had put in this house and I have never before had a seam down the middle of the living room. He just wanted to convince me it was normal and I just didn't understand. Being a female and all. Taking them to small claims court but having someone else repair the carpet. Go elsewhere!
Jaime L.
Jan 17, 2015
We regularly use Carpet Depot for floors in our rental units. They have a great selection of carpet and vinyl in stock and they always have the best prices (in comparison to Eureka Floor and Carpet Express). The install always looks great and the staff is very professional and helpful. Never an issue. not even one!
Tara B.
Dec 09, 2014
I am in town from Sacramento to help my dad get a few things done at my grandmother's house. First on the list was carpet. We were referred to Carpet Depot by a family friend. The estimator came out to the house at a time when I could not be there & my dad was called into work. By elderly grandma was very sick & distraught, the estimator made my grandmother tea & brought it to her on the couch.

At that moment we knew we didn't need any other estimates but that we were going to go with this heart warming company! When the guy came out to install the carpet, he also, was very wonderful! He did his job promptly, correctly & was very wonderful to talk to. His name was Pete, and we called the office to make sure we got Pete as our installer for the second day of installation.

If we could have Pete to do all of our handy work at the house you better believe we would! Carpet depot is lucky to have an employee like him! I would recommend this company along with Pete to anyone that needs carpet! Very very impressed!
Barbara Haralson
Dec 01, 2014
This is my third encounter with Carpet Depot and I am overall very pleased with their work. I did have issues on one visit but after a lengthy discussion with them we were able to resolve our differences and I would recommend them for your flooring projects. I am very pleased with their selection and pricing.
Don S.
Dec 25, 2013
Well I went in to look and maybe purchase carpet. Could have had better service. Ended up going else where. Very pleasant and received a better deal.